No more lip service.
Consumers are fed up with the quality of service in many stores, at the same time as retailers face ever-growing competition from online and mobile commerce. According...
trends-analysis
trends-analysis
August 6, 2012
Customer Service: Getting Back to Basics
Consumers are fed up with the quality of service in many stores, at the same time as retailers face ever-growing competition from online and mobile commerce.
trends-analysis/news
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