Women’s Wear Daily
04.23.2014
retail-features
retail-features

Networking: HSN's Phone Skills ... Hair Again ... Taking the Local Route

HSN'S PHONE SKILLS: Home Shopping Network is known for its telephone capacity -- it has more than 20,000 lines. But occasionally, a star or product will put the system over the top. HSN has learned from experience that it...

retail-features/news

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