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retail-features

October 24, 2012

Special Report: Catering to the Ever-Demanding Customer

Fast, free, personal — and seamless: That’s what shoppers want from customer service in the increasingly competitive omnichannel world.

By Lisa Lockwood

retail-features/news

Fast, free, personal — and seamless.

That’s what shoppers want from customer service in the increasingly competitive omnichannel world. And they want those characteristics wherever...

Special Report: Catering to the Ever-Demanding Customer

Fast, free, personal — and seamless: That’s what shoppers want from customer service in the increasingly competitive omnichannel world.

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