Keep the customer satisfied. Not all e-tailers do it, but in this high-flying holiday season, the best of the best were Amazon.com, Netflix, QVC.com, avon.com, llbean.com, Newegg.com and apple.com.
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direct-internet-catalogue
December 29, 2010
Amazon, Netflix Top E-tailers for Holiday Season
Survey finds that despite volume gains this year, overall, online satisfaction dipped slightly.
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