Footwear News Help - WWD.com

FOOTWEAR NEWS HELP/FAQ

ABOUT FOOTWEARNEWS.COM
Why can't I access FN stories online?
FN is now located on WWD.COM.
WWD.COM is a paid site.

If you are subscriber to FN Digital your FN Password and User Id will allow you to access on the WWD.Com site. Your FN Digital subscription has been transferred to WWD.COM. You now have complete access to all WWD.COM articles and daily PDF of WWD and weekly PDF of FN. Your subscription to WWD.COM will expire on original FN Digital Expiration date.

As a paid subscriber to the Footwear News you may sign-up for a free 1-month trial subscription to WWD.COM. You may access our Free Trial Period at www.subnow.com/footwear.

If you do not have a subscription to the FN Digital or the Footwear News you may purchase a subscription to WWD.COM at www.WWD.COM or you may sign-up for a free 1-month trial subscription to WWD.COM. You may access our Free Trial Period at www.subnow.com/footwear.
I don't remember my user id and or password.
On WWD.COM home page, top right hand corner there is red box labeled: "Login to your wwd account now." Please click on that box. In the drop down form there is blue box that says "Login" and above that box is the link: "Lost username / Password?" Click on that link. You will be asked for your email address. Please enter your email address and you will be emailed your username and password.
How do I contact customer service?
Phone us at 1-800-360-1700 or 1-818-487-4527 between 5am and 5pm Pacific.
Fax: 1-818-487-4550
Email: fn@pubservice.com

Please send all written correspondence to:

Footwear News
Attn: Customer Service
Po Box 15428
North Hollywood, CA 91615
Please include your Account # in any correspondence
Why did FFG make this change?
This change capitalizes on WWD's resources enabling us to deliver the news in the most timely manner possible - - digitally and in the weekly paper.
What will happen to my Print subscription to FN?
Your FN print subscription will not change. You will continue to receive it.
What will happen to subscribers of FN's e-edition?
FN.s e-edition subscribers will now access their issues on WWD.Com; under the "Footwear News" channel located on the navigation bar. Also All FN e-edition subscribers have full access to to WWD.COM subscription.
How do I access my FN e-editions?
You can access your FN e-editions on WWD.Com, under "Publications & Reports." (Publications & Reports is located on the homepage; bottom corner, left side of page)
What happens if I have a subscription to FN e-edition and WWD.com?
Any issues remaining on your paid FN e-edition subscription have already been transferred to your WWD.COM account and your subscription extended accordingly.
How do I cancel my FN subscription and get a refund on all unmailed issues?
Please send a letter to the address below instructing us to cancel your FN subscription.

FN
Attn: Customer Service
Po Box 15428
North Hollywood, CA 91615
Please include your Account # in any correspondence.
Is Footwear News on the Web?
Yes. FN is now located on WWD.COM the url is www.wwd.com/footwear-news.
Is WWD on the Web?
Yes. The URL is www.wwd.com.
What is the frequency of WWD?
Daily, Monday - Friday / 260 issues per year
What are the subscription rates?
The rates are below.
For new subscriptions go to www.wwd.com/subscriptions
Or call Customer Service at 1-800-360-1700

Online
US $99.00

Print
US $72.00
Canada/Mexico $149.00
All Other Foreign $295.00

WWD.com is the authority for news and trends in the worlds of fashion, beauty and retail. Featuring daily headlines and breaking news from all Women's Wear Daily publications, WWD.com provides the most comprehensive coverage anywhere of fashion, beauty and retail news and is the leading destination for all fashion week updates and show reviews from New York, Paris, Milan and London.

Use of and/or registration on any portion of this site constitutes acceptance of our Terms of Use (REVISED 5/22/09) and Privacy Policy (REVISED 5/22/09).
© 2009 Fairchild Fashion Group and its licensors. All rights reserved.
The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Fairchild Fashion Group.

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