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After 40 years, French brand Arche is sticking to its winning formula.
Known for its colorful supple leathers, latex soles and soft, unconstructed silhouettes, the brand blends bohemian style with French sophistication. Eschewing technology in favor of a classic approach, Arche continues to lure customers with its simple, low-tech comfort philosophy.
“Everyone overuses the word ‘comfort’ today,” said CEO Pierre-Emmanuel Hélaine, whose father, Pierre Robert Hélaine, founded Arche in 1969. “In fact, six or seven years ago, we decided not to use the word ‘comfort’ in our ads [because] comfort is in our genes. If a shoe is not comfortable, it’s not in the line.”
While Arche is based in France, the brand can be found in the U.S., Greece, England, the Netherlands and Canada, among other places. “We have very loyal customers,” said Martine Verbrugghen, president of Arche USA. “It’s a cult — once [customers] buy a pair, they’re hooked.”
Still, Verbrugghen admitted, today’s tough economic climate has even avid Arche supporters scaling back. Instead of purchasing four or five pairs at prices ranging from $275 for sandals to $750 for boots, many consumers now only buy three pairs. Despite the slight dip, Verbrugghen said that U.S. sales — which account for 20 percent of the overall business — have grown 10 percent in the last five years.
Arche launched in the States in 1984 with a store on New York’s Madison Avenue and has since added four locations in New York, as well as a store each in Boston, White Plains, N.Y., and The Venetian Hotel in Las Vegas, its newest market. According to Verbrugghen, when the hotel was seeking tenants for its latest Palazzo addition, Arche approached management about securing a spot. The request was ultimately turned down because the collection did not meet the hotel’s high-end product criteria. However, when Jimmy Choo shuttered its store in The Grand Canal Shoppes at The Venetian, Arche’s bid for space was accepted and opened up shop in April 2008. “We’re the only store that carries our brand in Las Vegas,” Verbrugghen said.
Operating its own retail stores gives Arche an opportunity to experiment with trendier merchandise, as well as offer handbags, belts and a concise men’s offering, said Verbrugghen, who owns two of Arche’s New York stores. “We can take a little more risk and bring in new things,” she said.