Women’s Wear Daily
04.18.2014
fashion-scoops
fashion-scoops

J.C. Penney's Ron Johnson Reaches Out to Customers

The retailer's ceo has sent a second e-mail to its customer mailing list in as many months.

fashion-scoops/news

JOHNSON’S UPDATE: J.C. Penney ’s chief executive officer Ron Johnson has taken to touching base directly to customers. In a second e-mail to those on the retailer’s customer mailing list, Johnson — who began e-mailing customers last month — wrote: “Let me start with a special thanks to those who responded to my first e-mail. Praise or criticism, nothing beats honest feedback. It’s what makes us better.”

He told parents that the 1.6 million free haircuts to kids last month were so popular the company will give away haircuts to kids from kindergarten to sixth grade every Sunday beginning in November.

He also said the “new jcpenney” is starting to emerge, with now six shop-in-shop concepts launched. He noted that the retailer just launched its own private label apparel line under the “jcp” name, and that rounding up to the nearest dollar at checkout contributed to more than $3 million that will be donated to the Boys & Girls Clubs of America and 4-H as part of the JCP Cares program.

load comments

ADD A COMMENT

Sign in using your Facebook or Twitter account, or simply type your comment below as a guest by entering your email and name. Your email address will not be shared. Please note that WWD reserves the right to remove profane, distasteful or otherwise inappropriate language.

Ads by Google

Newsletters
Newsletters

Sign upSign up for WWD and FN newsletters to receive daily headlines, breaking news alerts and weekly industry wrap-ups.

Publications

ArticleFinder

Fashion


Choose By

Clear

How it works

Close

Lorem Ipsum
Dolor sit amet, consectetur adipiscing elit. Vivamus ac nibh et risus lobortis scelerisque tempor nec enim. Etiam facilisis sapien sit amet.

Lorem Ipsum
Dolor sit amet, consectetur adipiscing elit. Vivamus ac nibh et risus lobortis scelerisque tempor nec enim. Etiam facilisis sapien sit amet.

Lorem Ipsum
Dolor sit amet, consectetur adipiscing elit. Vivamus ac nibh et risus lobortis scelerisque tempor nec enim. Etiam facilisis sapien sit amet.

Lorem Ipsum
Dolor sit amet, consectetur adipiscing elit. Vivamus ac nibh et risus lobortis scelerisque tempor nec enim. Etiam facilisis sapien sit amet.

Lorem Ipsum
Dolor sit amet, consectetur adipiscing elit. Vivamus ac nibh et risus lobortis scelerisque tempor nec enim. Etiam facilisis sapien sit amet.


Or