Women’s Wear Daily
04.24.2014
fashion-scoops
fashion-scoops

Courting Jankovic... Karl's Take on Hogan... Gilt's Unbelievably Good Prices...

Jelena Jankovic, the U.S. Open’s number-two seed, cooled her heels Wednesday in Stuart Weitzman's Madison Avenue store.

fashion-scoops/news

UNBELIEVABLY GOOD PRICES: Gilt shoppers may have noticed some unusually sharp bargains at the Women’s Final Sale Wednesday. Long wool cape coats from Y-3, which at full price sell for more than $1,000, were priced at about $30. Printed silk secretary dresses from Tucker, normally starting at $325, were $29 — while, strangely, the same item in a shorter blouse version was $49.

But customers were charged different prices at checkout or when the item shipped. A Tucker silk dress rang up at $49, not $29. A BCBG blouse became $39, not $29.

“We had a lot of technical difficulties with that sale,” said a Gilt customer service rep when questioned about the discrepancy on an order. “A lot of people have called.” She said Gilt would refund the difference if the customer called back after the item shipped.

The sale was a large one, with as many as a dozen items or more each from 53 designers, from Alice + Olivia to Vera Wang Lavender Label.

A Gilt spokeswoman said the company is not yet sure how many orders were affected, but plans to refund all errors and already has started reaching out to customers. The glitch was a coding error, and there is no issue with the company’s software, she added.

But Gilt could face not only a software glitch, but a legal one: Federal Trade Commission rules make it against the law to charge customers more than the advertised “shelf price” and stores that do may be charged civil and criminal fines.

Page:  « Previous
VIEW ARTICLE IN ONE PAGE
load comments

ADD A COMMENT

Sign in using your Facebook or Twitter account, or simply type your comment below as a guest by entering your email and name. Your email address will not be shared. Please note that WWD reserves the right to remove profane, distasteful or otherwise inappropriate language.

Ads by Google

Newsletters
Newsletters

Sign upSign up for WWD and FN newsletters to receive daily headlines, breaking news alerts and weekly industry wrap-ups.

Publications

ArticleFinder

Fashion


Choose By

Clear

How it works

Close

Lorem Ipsum
Dolor sit amet, consectetur adipiscing elit. Vivamus ac nibh et risus lobortis scelerisque tempor nec enim. Etiam facilisis sapien sit amet.

Lorem Ipsum
Dolor sit amet, consectetur adipiscing elit. Vivamus ac nibh et risus lobortis scelerisque tempor nec enim. Etiam facilisis sapien sit amet.

Lorem Ipsum
Dolor sit amet, consectetur adipiscing elit. Vivamus ac nibh et risus lobortis scelerisque tempor nec enim. Etiam facilisis sapien sit amet.

Lorem Ipsum
Dolor sit amet, consectetur adipiscing elit. Vivamus ac nibh et risus lobortis scelerisque tempor nec enim. Etiam facilisis sapien sit amet.

Lorem Ipsum
Dolor sit amet, consectetur adipiscing elit. Vivamus ac nibh et risus lobortis scelerisque tempor nec enim. Etiam facilisis sapien sit amet.


Or